Our Mutual Agreement

When you visit The Living Room, whether for a drop-in session or through a monthly plan, you’re entering a space built on mutual respect and care.

To protect that environment and ensure we both know what to expect, we agree to the following standards of communication and professionalism.

Here’s what we’re agreeing to:

Your Confidentiality Matters
What you share stays between us, except where disclosure is required by law.

A Judgement-Free Space
Come as you are. There’s no need to perform or have everything figured out.

This Isn’t Therapy
The Living Room provides companionship, a listening ear and personal support, but not therapy, medical advice or clinical guidance.

Respecting Your Time
If you’re running late, I’ll wait for up to 15 minutes from the scheduled start time. The call will still end at the original time. After 15 minutes, the session will be treated as a no-show and will not be refunded or rescheduled.

Agreeing a Rhythm That Works
Call days and times are arranged together in advance, usually during your complimentary Living Room Connection Call, so that the schedule works for us both.

You’re in Control
There’s no pressure to commit long term. You can pause, cancel or adjust your plan up to 48 hours before your next payment is due.

Unused calls are non-refundable.